Contact Channel subscription change event

Triggered when Mautic changes a Contact’s Channel subscription status.

Event type

mautic.lead_channel_subscription_changed

Event properties

Key

Type

Description

contact

object

Contact object.

channel

string

The Channel unsubscribed from. Examples are email and sms.

old_status

string

The Contact’s original state for the given Channel. Options are contactable, bounced, manual, and unsubscribed.

new_status

string

The Contact’s new state for the given Channel. Options are contactable, bounced, manual, and unsubscribed

timestamp

string

Date/time the event occurred in ISO 8601 format.