Contact channel subscription change event

Triggered when Mautic changes a Contact’s channel subscription status.

Event type

mautic.lead_channel_subscription_changed

Event properties

Key

Type

Description

contact

object

Contact object.

channel

string

The channel the Contact was unsubscribed from. Examples are email and sms.

old_status

string

The Contact’s original state for the given channel. Options are contactable, bounced, manual, and unsubscribed.

new_status

string

The Contact’s new state for the given channel. Options are contactable, bounced, manual, and unsubscribed.

timestamp

string

Date/time the event occurred in ISO 8601 format.